Owner FAQs

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What makes Integrity VPM Different?

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Integrity VPM is on a mission to redefine Isla Mujeres vacation rental management. We not only focus on marketing and booking your rental, but also give you the option to customize the property management services you need and want.  Most rental agents charge 15-18% of your rental income in booking commissions.

Then add on another 10% – or a very high monthly fee that doesn’t include many services that should be included such as cleaning fees.  Integrity VPM charges a low 10% booking fee and offers various ways to access the property management services you need. Integrity VPM’s fresh approach to vacation rental management means owners get impeccable service and full transparency for a fair price.

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How are Guest Payments Handled?

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All Integrity VPM bookings are processed using a credit card, and guest payments are sent directly to the owner’s Paypal or bank account. This is the easiest and safest system for guests, and offers owners the benefit of collecting guest payments immediately.  There is a credit card processing fee of 3% on payments made within the United States and up to 5% for international transactions.

Unfortunately, there are companies that think it is perfectly ok to hold an owner’s funds until after the stay has been completed – and sometimes longer. Integrity VPM believes income from your property belongs to YOU and gets it to you as quickly as possible!

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How do you handle Guest Communications?

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Integrity VPM handles all inquires and requests, as well as pre-stay and post-stay communications with your guests. This includes booking confirmations, payment instructions and notifications, check-in instructions and review requests.

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